Training: Frontline Fundamentals

Unlock the Potential of Your Business with Frontline Fundamentals Training

Next Course: 12th June 2024

Elevate your business’ performance, client retention, and employee satisfaction through targeted training with Frontline Fundamentals. Comparable to the enhanced performance of a car after a thorough service, investing in training is a strategic move to revitalize and empower your workforce.

With this course you’ll walk away with:

  • Better client retention through increased professionalism
  • Making better first impressions
  • Handle ‘pressure-cooker’ situations with ease
  • Improved communications within your team

Frontline Fundamentals is meticulously crafted to boost the interpersonal skills and confidence of your team members who are on the front lines of your business, including client-facing, administrative, and accounts personnel. It’s equally beneficial for production staff who interact with suppliers and customers regularly.

By focusing on developing these crucial skills, Frontline Fundamentals training ensures your business not only retains its valued clients but also fosters a supportive environment that attracts and keeps top talent. Discover the transformative impact of prioritizing employee development with Frontline Fundamentals.

Who Should Attend?

This course is designed for staff members in ‘front-line’ and customer-oriented positions. Also, any people within your organisation who regularly work with ‘internal customers’.

What Can You Expect From Frontline Fundamentals?

Here’s what your team will walk away with when attending our Frontline Fundamentals training.

  • You’ll enjoy better client retention, thanks to your team’s increased professionalism when speaking with your customers.
  • They’ll make a fantastic first impression on any new prospects calling your business.
  • Your team will be able to effectively manage ‘pressure-cooker’ situations with your clients.
  • You’ll notice that your team communicate more effectively with each other and your ‘internal customers’.

Frequently Asked Questions

How Long Is The Workshop

Three hours. This is the optimum timeframe for attendees to stay engaged and absorb the information provided. We typically host this workshop in the morning, meaning your team are back in the office after lunch.

Can We Deliver The Workshop At our Client's Office?

Yes, we would be pleased to facilitate FRONTLINE FUNDAMENTALS at your premises, for a group of your employees.

Is It True That Staff Place By Lloyd Recruitment Group Have a Complimentary Place in a Workshop?

That’s correct. We assist with the training and development of your team by offering a place in our workshop, with our compliments, for any staffed placed by Lloyd Recruitment Group.

Happy Client Testimonial

We have been using Lloyd Recruitment Group’s services for more than 12 years. They find our staff, understand our needs and are quick to respond. I have tried other agencies but always come back to Felicity and her team. Thanks again Felicity.

Ross La Rosa – Director – TMA Advisory

We’ve been engaging Lloyd Recruitment Group for a number of years now, primarily to find support staff for our Accounting practice in Subiaco. Our most recent placement was a Client Services Administrator and we’re happy with the service Felicity and Phil have provided us with over the journey.

Matt Fogarty – Partner – Fogarty Partners

We approached Lloyd Recruitment group based on a recommendation. They found a Travel Consultant to join our team, in what is a very tight market for people from our industry. Great to deal with and made the whole process very easy.

Jeff Morcombe – Owner – Morcombe Travel

We approached Lloyd Recruitment group based on a recommendation. They found a Travel Consultant to join our team, in what is a very tight market for people from our industry. Great to deal with and made the whole process very easy.

Jeff Morcombe – Owner – Morcombe Travel

Felicity and Phil were really great to work with, finding us an Administration All-Rounder and then a Marketing Person. I’ve spent some time in the Recruitment Sector and know the ins-and-outs. I’ve since referred them on to clients of ours. The first person they placed moved on unexpectedly and they were really quick to honour their service guarantee, finding us a great replacement.

Adam Wilson – Owner – Great Southern Truffles

We’ve used Lloyd Recruitment Group for a few years now, most recently to find us an Administrator. Always friendly to deal with, nothing is too much trouble.

Gary Stokes – Business Manager – Powerwest

Call us

If you'd like to have a chat to us about your next team member, give us a call to discuss how we can help take the headache out of recruitment.

 

Free Consultation

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