Unlock the Potential of Your Business with Frontline Fundamentals Training
Next Course: 22nd May 2024
Elevate your business’ performance, client retention, and employee satisfaction through targeted training with Frontline Fundamentals. Comparable to the enhanced performance of a car after a thorough service, investing in training is a strategic move to revitalize and empower your workforce.
With this course you’ll walk away with:
- Better client retention through increased professionalism
- Making better first impressions
- Handle ‘pressure-cooker’ situations with ease
- Improved communications within your team
Frontline Fundamentals is meticulously crafted to boost the interpersonal skills and confidence of your team members who are on the front lines of your business, including client-facing, administrative, and accounts personnel. It’s equally beneficial for production staff who interact with suppliers and customers regularly.
By focusing on developing these crucial skills, Frontline Fundamentals training ensures your business not only retains its valued clients but also fosters a supportive environment that attracts and keeps top talent. Discover the transformative impact of prioritizing employee development with Frontline Fundamentals.
Who Should Attend?
This course is designed for staff members in ‘front-line’ and customer-oriented positions. Also, any people within your organisation who regularly work with ‘internal customers’.
What Can You Expect From Frontline Fundamentals?
- You’ll enjoy better client retention, thanks to your team’s increased professionalism when speaking with your customers.
- They’ll make a fantastic first impression on any new prospects calling your business.
- Your team will be able to effectively manage ‘pressure-cooker’ situations with your clients.
- You’ll notice that your team communicate more effectively with each other and your ‘internal customers’.
Frequently Asked Questions
How Long Is The Workshop
Three hours. This is the optimum timeframe for attendees to stay engaged and absorb the information provided. We typically host this workshop in the morning, meaning your team are back in the office after lunch.
Can We Deliver The Workshop At our Client's Office?
Yes, we would be pleased to facilitate FRONTLINE FUNDAMENTALS at your premises, for a group of your employees.
Is It True That Staff Place By Lloyd Recruitment Group Have a Complimentary Place in a Workshop?
That’s correct. We assist with the training and development of your team by offering a place in our workshop, with our compliments, for any staffed placed by Lloyd Recruitment Group.
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If you'd like to have a chat to us about your next team member, give us a call to discuss how we can help take the headache out of recruitment.